1. Background to the
establishment of the Visa Center
China’s rapid opening up in
recent years, amid the ongoing globalization process, has led to a remarkable
increase in its people-to-people exchanges with other countries, creating a
great demand for Chinese visas.
Chinese visa authoritieshave been
working hard to improve the quality of their visa services; however, with
limited staff and available space, many have become overwhelmed with the
increasing quantity of visa applications.
In recent years, many countries
facing such problems have chosen to introduce the Visa Application Service
Center system offering a wider range of more efficient services to visa
applicants; Chinese visa authoritieshandling a large quantity of visa
applications in certain key countries decided to follow this trend.
Up to now, dozens of Chinese Visa
Application Service Centers have been thus established in Europe, Asia,
Oceania, and North America to provide quality Chinese visa services.
2.What the center
offers
The Chinese Visa Application
Service Center (hereinafter referred to as the “Visa Center”) is a commercial
service organization registered in accordance with local laws and regulations
and recognized by Chinese Embassy or Consulate-General to handle the daily
routine work of processing ordinary visa applications. However, it
operates independently of diplomatic missions and is neither a branch nor an
affiliated organ. Its main services are:
(1) To receive visa applicants
and ensure their application documents meet Chinese Government requirements for
smooth processing in the various visa categories.
(2) To provide applicants with
intermediate business services, including computer entry of basic information,
and transmission of the passport, visa, and other application documents between
the Chinese Embassy or Consulate-General and the applicant.
(3) To collect visa fees, whether
for normal, express or rush service in accordance with the requirements of
Chinese Embassy or Consulate-General and, on their behalf, deliver the passport
and visa to the applicant.
(5) To provide the applicant with
other necessary services in accordance with requirements ofChinese Embassy or
Consulate-General.
3. How the Center Benefits Visa
Applicants
(1) GOOD LOCATION: In order to
provide applicants with a welcoming environment for visa applicants and easy
access, the Visa Centers are usually located in top-grade commercial buildings
in convenient locations in major cities of each host country.
(2) FULL USE OF NETWORK
TECHNOLOGY: The Visa Centers have their own websites providing up-to-date
online information, online consultation, online form completion and online visa
application status query services.
(3) STEPS TO REDUCE WAITING
TIMES: In order to ensure efficient application processing and promote quality
service, the Visa Centers normally use an online appointment system and queuing
ticket machines installed in their reception areas. This is especially helpful
in ensuring waiting times are short even during peak application periods.
(4) CUSTOMER-ORIENTED: The Visa
Centers work hard to be fully focused on applicants needs. In order to
facilitate the receipt and processing of applications, they open sufficient
windows to provide quality service. In the reception lobby, there is a
receptionist responsible for guiding applicants and providing on-site
consulting services; special windows are also provided for travel agencies and
physically challenged applicants, and a VIP room is designed for distinguished
guests or other applicants with special needs. In addition, applicants can
obtain all kinds of visa information from leaflets and posters and enjoy visa
consultation services through telephone, fax, and mail.
(5) CONSTANT MONITORING: Through
a Visa Application Processing & Integrated Service Platform, the operation
and management center can monitor all Visa Centers’ operations and services in
real time so as to provide rapid technical support and handle operational
emergencies as well as service quality monitoring.
4. Operating Company of the Visa
Center
The Center is operated by CITS V Service(Japan) Co., LTD, and its operation conforms strictly with the relevant laws of PORTUGEL
5. Trademarks of the Center
The Logos of the Center (including and )are trademarks legally approved and registered in Bucharest, and are under the protection of the relevant laws and regulations of Bucharest. Any infringement on the owner’s exclusive right to use the aforementioned trademarks in any way is strictly prohibited.”
While providing you with high quality services, the Center kindly reminds you to carefully read the Terms and Conditions before submitting an application.