1. Background to the establishment
of the Application Center
With China’s deepening
reform and the development of globalization, Exchanges between Chinese people
and foreigners are becoming more and more frequent in recent years. The demands
of Chinese Visas increased rapidly, although Chinese Embassies and
Consulates-General have been working hard to improve the quality of their visa
services; however, with limited staff and available workplace, many Chinese
Embassies and Consulates-Generals have become overwhelmed by the increasing
number of visa applications.
In recent years, many countries facing
such problems have chosen to introduce the Visa Application Service Centre
system offering a wider range of more efficient services to applicants; Chinese
Embassies and Consulates-General handling a large number of visa applications
in certain key countries decided to follow this trend.
Up to now, dozens of Chinese Visa
Application Service Centers have been established throughout Europe, Asia,
Oceania, and North America to provide quality Chinese visa services.
2．What the Application Center offers
The Chinese Visa Application Service
Center (hereinafter referred to as the “Application Center”) is a commercial
service organization registered in accordance with local laws and regulations
and recognized by a Chinese Embassy or Consulate-General to handle the daily
routine work of processing ordinary visa and authentication applications.
However, it operates independently of diplomatic missions and is neither a
branch nor an affiliated organ. Its main services are:
(1) To receive visa or
authentication applications and ensure their application documents meet Chinese
Government requirements for smooth processing in the various categories.
(2) To provide applicants with
intermediate business services, including computer entry of basic information,
and transmission of the passport, visa, document of authentication and other
application documents between the Chinese Embassy or Consulate-General and the
application center.
(3) To collect visa fees and
authentication fees, whether for normal, express or rush service in accordance
with the requirements of a Chinese Embassy or Consulate-General and, on their
behalf, deliver the passport, visa, documents and document of authentication to
the applicant.
(4) To release visa and
authentication information in a timely manner, answer customer inquiries and
provide assistance through the Application Center’s website, information desk,
telephone, and e-mail.
(5) To provide the applicant with
other necessary services in accordance with requirements of a Chinese Embassy
or Consulate-General.
3. How a Center Benefits
Applicants
(1) GOOD LOCATION: In order to
provide applicants with a welcoming environment for applicants and easy access,
the Application Centers are usually located in top-grade commercial buildings
in convenient locations in major cities of each host country.
(2) FULL USE OF NETWORK
TECHNOLOGY: The Application Centers have their own websites providing
up-to-date online information, online consultation, online form completion and
online application status inquiry services.
(3) REDUCED WAITING TIMES: In
order to ensure efficient application processing and promote quality service,
an Application Center normally uses an online appointment system and queuing
ticket machines installed in the reception area. This is especially helpful in
ensuring short waiting times even during peak application periods.
(4) CUSTOMER-ORIENTED: Application
Centers work hard to fully focus on applicants needs. In order to facilitate
the reception and processing of applications, sufficient windows are opened to
provide quality service. In the lobby, there is a receptionist responsible for
guiding applicants and providing on-site consulting services; special windows
are also provided for travel agencies and physically challenged applicants, and
a VIP room is available for distinguished guests or other applicants with
special needs. Applicants can also obtain all kinds of visa and authentication
information from leaflets and posters and enjoy consultation services through
telephone, fax, and mail.
(5) POSTAL SERVICE AVAILABLE: In
order to meet the needs of applicants with travel difficulties, CVS Application
Center provides one way postal delivery service after the consular
Authentication is finalized.
(6) CONSTANT MONITORING: Through
an Application Processing & Integrated Service Platform, the operation and
management center can monitor all Application Centers’ operations and services
in real time so as to provide rapid technical support and handle operational
emergencies as well as service quality monitoring.
4. Operating Company of the
Application Center
The Center is operated by CVS CENTER PTE.
LTD, and its operation conforms strictly with relevant Swedish laws.
5. Trademarks of the Center
The Logos of the Center (including
and
) are trademarks legally approved and registered in
Sweden, and are under the protection of the relevant laws and regulations of
Sweden. Any infringement on the owner’s exclusive right to use the
aforementioned trademarks in any way is strictly prohibited.”s
While providing you with high quality services, the Centre kindly reminds you to carefully read the Terms and Conditions before submitting an application.
