What if I lost my pick-up form?

If you lost your pick-up form, you must come in person to collect your passport.  Kindly present your photo identity card to the Visa Centre’s staff for verification. Only after the Visa Centre confirms your identity card can the passport be released. If you cannot come in person due to some special reason, you can entrust someone else to pick up your passport as long as he or she brings your notarized power attorney as well as his or her and your own identity card.

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Melbourne Chinese Visa Application Service Centre
Business Hours: Monday-Friday (Closed on Saturdays, Sundays and Public Holidays)
Visa application: 9:00-15:00
Payment and collection: 9:00-15:00 
Our visa counter will accept rush service(the second working day collection) application until 12:00.
Location:Ground Floor, 570 St Kilda Road, Melbourne, VIC 3004, Australia
Call: +61-3-99372308  
Fax: +61-3-99372338  +61-3-99372337
PO Box: P.O.Box 7227, Melbourne, VIC 3004
Email: melcenter@visaforchina.org

What if I lost my pick-up form?

If you lost your pick-up form, you must come in person to collect your passport.  Kindly present your photo identity card to the Visa Centre’s staff for verification. Only after the Visa Centre confirms your identity card can the passport be released. If you cannot come in person due to some special reason, you can entrust someone else to pick up your passport as long as he or she brings your notarized power attorney as well as his or her and your own identity card.