Customer Service
China Bridge (Malaysia) Sdn. Bhd
Multiple work locations
Posted on 16-Mar-23

 

Job Description

Job Responsibilities:-
* Provides customer service to the customers by answering queries and Providing application assistance.
* Handles day to day operations, such as checking applications, verifying information, data entry, data verification, and tracking of applications as well as relevant administration processes.
* Responsible for the safe-keeping of customers’ documents and maintain confidentiality of customers’ information.
* Resolves customers’ issues by identifying the problems and take remedial actions after consultation with superior-in-charge.

 

Job Requirements:-
*  Minimum SPM holder, preferably a Diploma or Degree Graduate in any discipline.
*  Good conduct, responsible and ethical.

 

岗位职责：-
* 为中国签证申请者提供客户服务；处理
*中国签证的申请；
*资料输入；
*检查及验证中国签证的申请；
* 收取签证费用及发护照；
* 安全保存已受理的护照；

 

岗位要求：
*  申请者必须具有至少马来西亚教育文凭/“O”级文凭，高中/马来西亚高级教育文凭/“A”级文凭/大学预备班文凭，任何科系的文凭，高级文凭/研究生文凭，学士学位或同等学历；
* 要求语言：流利使用马来语，英语和华语书写及对话；
* 鼓励应届毕业生申请；

 

Additional Information

Career Level：Entry Level

Qualification：Not Specified

Job Type：Full-time

Job Specializations：Services, Customer Service

Company Overview：
China Bridge (Malaysia) Sdn. Bhd is responsible for receiving via applications of ordinary passport holders for visiting mainland China, collecting visa fees on behalf of the Embassy and returning processed visa applications.

 

Additional Company Information

Registration No.：854783-W

Company Size：1-50 Employees

Average Processing Time：16 days

Industry：Others

 

Contact us: please send your resume to recruitment@bankofchina.com.my