What if I lost my pick-up form?

If you lost your pick-up form, you must come in person to collect your passport.  Kindly present your photo identity card to the Visa Centre’s staff for verification. Only after the Visa Centre confirms your identity card can the passport be released. If you cannot come in person due to some special reason, you can entrust someone else to pick up your passport as long as he or she brings your notarized power attorney as well as his or her and your own identity card.

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Location：

Part Level 4, 140 Ann Street, Brisbane, QLD 4000, Australia


Business hours:

Monday-Friday (Except Australia and Chinese Public Holiday)

The Center is closed on Saturdays and Sundays     

Please submit your urgent application before 12 o'clock noon

Application Submission: 9:15AM to 13:30PM (no appointment needed)

Payment and Passport Collection: 10:00AM to 13:00PM    


Contact information:
Call: +61-7-3031-6300
E-mail: bnecenter@visaforchina.org
PO Box: 12545 George Street, Brisbane, QLD 4003  

What if I lost my pick-up form?

If you lost your pick-up form, you must come in person to collect your passport.  Kindly present your photo identity card to the Visa Centre’s staff for verification. Only after the Visa Centre confirms your identity card can the passport be released. If you cannot come in person due to some special reason, you can entrust someone else to pick up your passport as long as he or she brings your notarized power attorney as well as his or her and your own identity card.